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Products Built, run and supported by Odnic

Ready-made software, built by Odnic

Alongside the custom work we do for clients, we build and run our own products. WABA Portal runs your sales and support on WhatsApp. Odnic Clinic CRM runs a hair transplant clinic, from first enquiry to final check-up.

WABA Portal WhatsApp Business platform

Turn WhatsApp into a 24/7 sales machine

A shared team inbox, AI chatbots, broadcast campaigns and GST invoicing — your whole WhatsApp business in one portal, with messages billed at Meta’s own rates.

wabaportal.com
The WABA Portal website at wabaportal.com
markup on Meta’s message rates
0%
modules in one portal
12
AI providers to choose from
4
a month to get started
₹5,999
Everything in one place

One portal for your entire WhatsApp workflow

From the first hello to a paid invoice — reply, automate, broadcast, bill and measure without juggling tools.

  • Shared team inbox

    One live inbox for the whole team. Assign chats to agents and add private notes.

  • AI auto-reply

    Answers customers 24/7 in your brand voice, qualifying leads while they are still keen.

  • Bot & flow builder

    Keyword, menu and multi-step journeys on a drag-and-drop canvas. No code needed.

  • Campaigns & broadcasts

    Send approved templates to thousands, scheduled and throttled safely, with live read rates.

  • Message templates

    Build, submit and sync Meta-approved templates: text, media, buttons and carousels.

  • Contacts & segments

    Import from CSV or Excel, tag and group contacts, and build dynamic segments.

  • Smart follow-ups

    Automatic “circle back” reminders on any chat, so hot leads never go cold.

  • Analytics & reports

    Delivery, read and reply rates, campaign results, best time to send and live spend.

  • GST invoicing

    Invoices, quotations and credit notes with CGST/SGST/IGST, sent as PDFs on WhatsApp.

  • Inventory & stock

    Products and stock levels with low-stock alerts and a live stock ledger.

  • Purchases & suppliers

    Supplier records and purchase orders. Receive stock in a click and keep costs current.

  • Developer API & webhooks

    Send messages and receive real-time events from your own systems.

Roadmap Coming soon: WhatsApp Payments and WhatsApp Calling, inside the same inbox.

WABA Portal chat: the AI assistant answers a customer about an offer, shares a checkout link and the order is confirmed.
AI that sells

Replies in seconds, in your brand voice

The AI answers around the clock from your own instructions and knowledge base. Choose the model: Google Gemini and Groq (Llama) have free tiers, and Anthropic Claude and OpenAI are supported too.

  • Keyword, menu and multi-step flows without code
  • Automatic reminders on chats that go quiet
  • Bulk campaigns, scheduled and throttled safely
  • Every conversation in one shared inbox
  • Your own Meta app. Set up inside your own Facebook Business Manager, with full view of usage and billing.
  • Direct Meta billing. Messages are billed by Meta at Meta’s prices. No markup.
  • Honest categories. Templates go in their true category, so you pay the right rate.
  • You own everything. Your number, templates and contacts stay yours. No lock-in.
  • Live cost reporting. Spend comes straight from Meta, so every rupee reconciles.
The honest way

Direct to Meta. No hidden charges.

Many WhatsApp providers mark up every message. With WABA Portal you pay Meta directly, at Meta’s own rates, and pay WABA Portal only a clear platform fee.

Pricing

Three clear plans, no surprises

Plan prices cover the portal. WhatsApp conversation charges are billed to you by Meta, at Meta’s rates. Full plan details (opens in a new tab)

Odnic Clinic CRM CRM for hair transplant clinics

Every enquiry answered. Every patient followed through.

Leads, calls, consultations, billing and 12-month aftercare in one system, built for hair restoration clinics in India — on a private installation for each clinic.

clinics.odnic.com
The Odnic Clinic CRM website at clinics.odnic.com
lead sources connected
17
stages from enquiry to aftercare
7
months of planned aftercare
12
permissions across 7 ready-made roles
104
The platform

One system from first call to final photo

Everything the front desk, counselors, doctors and accounts team need — with one record per patient.

  • Leads

    Capture, de-duplicate and assign every enquiry, in list and board views.

  • Follow-ups

    Today, overdue and upcoming lists, with reply-time targets and manager alerts.

  • Calling app

    An Android app logs every call to the right lead and uploads the recording.

  • Email and chats

    Emails from your own mail server, with staff WhatsApp chats shown on the lead.

  • Appointments

    Day, week and month diary. Confirm, check in and spot no-shows at a glance.

  • Consultations

    Norwood grade, graft estimate, technique and a treatment plan the patient accepts.

  • Billing and GST

    Quotations, payments, instalments, invoices and refunds, with GST built in.

  • Aftercare

    Nine check-ins over twelve months, planned on the day of the procedure.

Patient journey

Built around the hair transplant journey

Stages move on their own when a call, booking or payment happens. Nobody has to update them by hand.

  1. 1

    Enquiry

    From ads, directories, your website or a walk-in.

  2. 2

    Contacted

    Assigned and called against a reply-time target.

  3. 3

    Consultation

    Booked, attended, assessed and graded.

  4. 4

    Treatment plan

    Technique, grafts, sessions and price agreed.

  5. 5

    Procedure

    On the theatre list, with room and team.

  6. 6

    Payment

    Invoices, instalments and receipts issued.

  7. 7

    Aftercare

    Checked from day one to month twelve.

Twelve months of aftercare, planned on day one. Each check-in is booked as a follow-up for the right person, so no patient is forgotten.

  • Day 1
  • Day 3
  • Day 7
  • Day 10
  • Month 1
  • Month 3
  • Month 6
  • Month 9
  • Month 12
Clinic CRM follow-up list with reply-time countdowns, an overdue lead passed to a manager and a new lead assigned automatically (sample data).
Speed to lead

Reply first. Win the consultation.

The first clinic to call back usually gets the visit. Clinic CRM makes sure that is you.

  • New leads go to the counselor with the fewest open leads
  • Duplicates are flagged while the number is typed
  • Separate reply-time targets for hot leads
  • Missed follow-ups pass to a manager automatically
Clinic CRM lead score of 82 for a hot lead, with the reasons behind it and a risk alert (sample data).
Lead scoring

Know who to call first

Every lead gets a score from 0 to 100, worked out from clear rules your team can read.

  • Hot from 70, warm from 40 — with the reasons shown
  • Six risk alerts, from “going cold” to “comparing clinics”
  • Rules can book follow-ups, alert a manager or send a template
  • Every rule must pass a test run before it goes live
Clinic CRM calling app on an Android phone after a call: logged to the lead, asking for the outcome, recording uploaded (sample data).
Calling app

Every call logged. No typing needed.

Staff call from their own Android phone, and the CRM keeps the record.

  • Press Call in the CRM and the phone dials on its own SIM
  • Incoming, outgoing and missed calls attach to the right lead
  • After each call, the app asks how it went
  • Recordings upload for review, and every listen is logged

Every lead source in one list

Connect 17 lead sources. New leads arrive on their own, and repeat deliveries are ignored.

Ads

  • Meta Lead Ads
  • Google Ads lead forms
  • LinkedIn Lead Gen Forms

Marketplaces

  • IndiaMART
  • JustDial
  • TradeIndia
  • Sulekha
  • Practo

Website

  • Website form
  • WordPress forms
  • Unbounce
  • Typeform
  • Google Forms

Automation

  • Zapier
  • Make
  • Pabbly Connect
  • Custom webhook

Built to hold patient data

Patient records, payments and recordings need care. Access is limited, and sensitive steps need a second person.

  • Your own installation, never shared with another clinic
  • Each person sees only what their role and branch allow
  • Two-step sign-in for every user
  • Refunds and large discounts need a second person
  • Photos, documents and recordings stay private, with access logged
  • Database backed up and checked every night

Priced for your clinic

Cost depends on the number of users, branches and storage. Book a demo and we’ll send you a quote.

Built and backed by Odnic

Products from the team that builds yours

The people who design, build and support our client projects also build and run these products.

Made for Indian businesses

Rupee pricing, GST built in, +91 numbers, and the marketplaces your customers already use — IndiaMART, JustDial, Practo.

Your data stays yours

WABA Portal runs on your own Meta app, so your number and contacts stay yours. Each Clinic CRM is a private installation, never shared.

Set up with you

Guided onboarding, past data imported for you, and support that goes straight to the team that built the product.

Free 30-minute audit

Need software like this for your industry?

We build custom CRMs, portals and apps the same way — at a fixed price, with a working demo every Friday.