# Odnic > Odnic is an Indian software company that builds AI chatbots and calling agents, WhatsApp Business API automation, custom CRM and ERP software, websites and mobile apps, and runs digital marketing and SEO for growing businesses — at a fixed price, with a live demo every Friday. Odnic also builds and runs its own software: WABA Portal (WhatsApp Business platform) and Odnic Clinic CRM (CRM for hair transplant clinics). - Website: https://odnic.com/ - Legal name: Odnic Technologies - Phone and WhatsApp: +91 96460 41682 (https://wa.me/919646041682) - Email: info@odnic.com - Hours: Mon–Sat, 10 AM – 7 PM IST - Free 30-minute growth audit: https://odnic.com/contact ## Pages - [Home](https://odnic.com/): services, how projects run and a free growth audit - [Services](https://odnic.com/services): every service, with a dedicated page for each - [Products](https://odnic.com/products): WABA Portal and Odnic Clinic CRM — features, pricing and how to start - [Portfolio](https://odnic.com/portfolio): 16 live, clickable website and app demos for 7 brands - [Contact](https://odnic.com/contact): phone, WhatsApp, email, a free consultation and common questions ## Services Each service has its own page with what is included, how it works, the tools it connects to and answers to common questions. Every project is quoted at a fixed price after a free 30-minute audit. ### [WhatsApp Business API & RCS](https://odnic.com/services/whatsapp-business-api) We get your business onto the official WhatsApp Business API, then build what makes it pay: instant replies, chatbot flows, broadcast campaigns, catalogs and order updates — connected to your CRM and your store. RCS business messaging is available too, for rich, branded messages in Android’s default messaging app. - Typical timeline: Live in under 2 weeks - Pricing: Fixed price, quoted after a free audit - Your account: Set up in your own Meta Business Manager - After launch: Team training + 3 months free support - Includes: Official API onboarding; Chatbots & reply flows; Broadcast campaigns; Catalogs & orders; Shared team inbox; CRM & store integrations; RCS business messaging; Reporting - Works with: Shopify, Razorpay, Shiprocket, Zoho, Tally, Meta Lead Ads, Google Ads lead forms, Your own CRM or website ### [AI Chatbots & Calling Agents](https://odnic.com/services/ai-chatbots-calling-agents) We build AI assistants that answer customers the moment they reach out — on WhatsApp, on your website and over the phone. Trained on your products, prices and policies, they qualify leads, book appointments and resolve routine questions, then hand over to your team, with the whole conversation, when a person is needed. - Channels: WhatsApp, website chat and phone calls - Languages: Replies in your customers’ languages - Pricing: Fixed price, quoted after a free audit - After launch: Answers reviewed and improved for 3 months - Includes: WhatsApp & website chatbots; AI calling agents; Lead qualification; Appointment booking; Trained on your business; Human handover; CRM & calendar sync; Transcripts & insights - Works with: WhatsApp Business API, Website chat, Phone & cloud telephony, Google Calendar, Zoho, Your CRM, OpenAI, Google Gemini, Anthropic Claude ### [CRM & ERP Software](https://odnic.com/services/crm-erp-software) Off-the-shelf software makes your team work its way. We build CRM and ERP systems around yours — leads, follow-ups, sales, inventory, purchasing, GST billing and reports in one place, with the roles, approvals and integrations your business actually needs. - Built for: Your workflow, not a template - Pricing: Fixed price, quoted after a free audit - Progress: A working demo every Friday - After launch: Team training + 3 months free support - Includes: Leads & customers; Follow-ups & pipelines; Quotes, invoices & GST; Inventory & purchasing; Roles & approvals; Dashboards & reports; Calling & WhatsApp; Works on any device - Works with: Tally, Zoho, Razorpay, Shiprocket, WhatsApp Business API, IndiaMART, JustDial, Meta Lead Ads, Google Ads lead forms, Excel & CSV import ### [Website & App Development](https://odnic.com/services/website-app-development) We design and build websites and mobile apps that load fast, rank on Google and make it easy to enquire, book or buy. You review a real, clickable build on your own phone from the first weeks — not a slide of mockups. - Websites: Live in 2–4 weeks - Apps: iPhone and Android - Pricing: Fixed price, quoted after a free audit - After launch: Team training + 3 months free support - Includes: UX & UI design; Business websites; iOS & Android apps; SEO built in; Booking & payments; Easy content updates; Speed & Core Web Vitals; Analytics & tracking - Works with: Google Analytics 4, Google Search Console, Google Business Profile, WhatsApp click-to-chat, Razorpay & UPI, App Store, Google Play ### [Ecommerce Website & App](https://odnic.com/services/ecommerce-development) Everything you need to sell online in one build: a fast store website, a mobile app for repeat customers, payments, shipping, GST invoices and automatic WhatsApp updates from order to delivery — set up, connected and tested together. - Typical launch: About 4 weeks - Includes: Store, app, payments and shipping - Pricing: Fixed price, quoted after a free audit - After launch: Team training + 3 months free support - Includes: Store website; Shopping app; UPI, cards & COD; Shipping & tracking; WhatsApp order updates; GST invoices; Offers & loyalty; Admin & inventory - Works with: Razorpay, UPI, Shiprocket, WhatsApp Business API, Google Merchant Center, Meta catalog, Tally, Google Analytics 4 ### [Digital Marketing & SEO](https://odnic.com/services/digital-marketing-seo) We run Google, Meta and YouTube campaigns and SEO for businesses that want enquiries and sales, not vanity numbers. Every campaign is connected to proper tracking, so you can see which searches, ads and pages bring in customers — and where to spend the next rupee. - Channels: Google, Meta, YouTube and SEO - Starts with: A free marketing audit - Tracking: Set up before any spend - Reporting: Monthly, in plain language - Includes: Search engine optimization; Google Ads; Meta ads; YouTube ads; Local SEO & Business Profile; Landing pages; Tracking & attribution; Monthly reporting - Works with: Google Ads, Meta Ads Manager, YouTube, Google Analytics 4, Google Search Console, Google Business Profile, Google Tag Manager, Looker Studio ### [Business Automation](https://odnic.com/services/business-automation) Copying data between apps, chasing payments, sending the same reminders, building the same report every Monday — we automate the repetitive work, connect the tools you already use, and leave your team the work that needs a person. - Starts with: A free workflow audit - Works with: The tools you already use - Pricing: Fixed price, quoted upfront - After launch: Team training + 3 months free support - Includes: Invoicing & payment reminders; Lead follow-ups; Automatic reports; Data sync between apps; Approvals; Documents & forms; Customer notifications; AI-assisted tasks - Works with: Tally, Zoho, Google Sheets, Excel, Shopify, Razorpay, Shiprocket, WhatsApp Business API, Gmail & Outlook, Zapier, Make, Pabbly Connect ### [Custom Software & Integrations](https://odnic.com/services/custom-software-development) When off-the-shelf software doesn’t fit, we build what does: customer portals, internal tools, dashboards and mobile apps — plus integrations that make your payment, shipping, accounting and marketing systems talk to each other, so information is entered once and is right everywhere. - We build: Portals, tools, dashboards and apps - Integrations: Any system with an API - Pricing: Fixed price, quoted after a free audit - Progress: Working software every Friday - Includes: Web apps & portals; Internal tools; Dashboards & reporting; API integrations; Your own APIs & webhooks; Companion mobile apps; Legacy upgrades; Security & access control - Works with: Razorpay, Shiprocket, Tally, Zoho, Shopify, WhatsApp Business API, IndiaMART, JustDial, Meta & Google lead forms, REST APIs & webhooks ### Growth Consulting A dedicated strategist audits your funnel and maps the fastest path to measurable revenue growth. The first audit is free: https://odnic.com/contact ## How Odnic works - **Fixed-Price, No Surprises**: Every project is quoted upfront after a free audit. What we quote is what you pay — no hourly billing, ever. - **Weekly Friday Demos**: You see real, working progress every single week — not just a status update at the end. - **Works With Your Existing Tools**: Tally, Zoho, Shopify, Razorpay, Shiprocket — we connect around what you already use, not the other way around. - **Free Training + 3 Months Support**: Hands-on training and dedicated onboarding, plus 3 months of free support included with every build. - **Built Around How You Operate**: Compliance-ready invoicing, multilingual support, and a team that understands how growing businesses actually operate. - **Launch in Weeks, Not Months**: Most projects go live in 2–12 weeks — websites in 2–4 weeks, WhatsApp automation in under 2. Every project follows the same five steps: 1. **Discover & audit** (Week 0): A free 30-minute call to map your goals, tools and biggest bottlenecks. No pitch, just a plan. 2. **Design & fixed price** (Week 1): We prototype the solution and lock scope, timeline and a fixed price before any code is written. 3. **Build & automate** (Weeks 2–8): Agile sprints, with a live demo every Friday so you always see real progress. 4. **Launch & train** (Launch week): Go-live checklist, data migration and hands-on team training, plus 3 months of free support. 5. **Grow & optimize** (Ongoing): Campaigns, SEO and monthly reports that turn your new system into a growth engine. ## Products ### WABA Portal WhatsApp Business platform — https://www.wabaportal.com/ A shared team inbox, AI chatbots, broadcast campaigns and GST invoicing — your whole WhatsApp business in one portal, with messages billed at Meta’s own rates. Request access: https://www.wabaportal.com/register #### One portal for your entire WhatsApp workflow - **Shared team inbox**: One live inbox for the whole team. Assign chats to agents and add private notes. - **AI auto-reply**: Answers customers 24/7 in your brand voice, qualifying leads while they are still keen. - **Bot & flow builder**: Keyword, menu and multi-step journeys on a drag-and-drop canvas. No code needed. - **Campaigns & broadcasts**: Send approved templates to thousands, scheduled and throttled safely, with live read rates. - **Message templates**: Build, submit and sync Meta-approved templates: text, media, buttons and carousels. - **Contacts & segments**: Import from CSV or Excel, tag and group contacts, and build dynamic segments. - **Smart follow-ups**: Automatic “circle back” reminders on any chat, so hot leads never go cold. - **Analytics & reports**: Delivery, read and reply rates, campaign results, best time to send and live spend. - **GST invoicing**: Invoices, quotations and credit notes with CGST/SGST/IGST, sent as PDFs on WhatsApp. - **Inventory & stock**: Products and stock levels with low-stock alerts and a live stock ledger. - **Purchases & suppliers**: Supplier records and purchase orders. Receive stock in a click and keep costs current. - **Developer API & webhooks**: Send messages and receive real-time events from your own systems. Coming soon: WhatsApp Payments and WhatsApp Calling, inside the same inbox. #### Replies in seconds, in your brand voice The AI answers around the clock from your own instructions and knowledge base. Choose the model: Google Gemini and Groq (Llama) have free tiers, and Anthropic Claude and OpenAI are supported too. - Keyword, menu and multi-step flows without code - Automatic reminders on chats that go quiet - Bulk campaigns, scheduled and throttled safely - Every conversation in one shared inbox #### Direct to Meta. No hidden charges. Many WhatsApp providers mark up every message. With WABA Portal you pay Meta directly, at Meta’s own rates, and pay WABA Portal only a clear platform fee. - **Your own Meta app**: Set up inside your own Facebook Business Manager, with full view of usage and billing. - **Direct Meta billing**: Messages are billed by Meta at Meta’s prices. No markup. - **Honest categories**: Templates go in their true category, so you pay the right rate. - **You own everything**: Your number, templates and contacts stay yours. No lock-in. - **Live cost reporting**: Spend comes straight from Meta, so every rupee reconciles. #### Pricing - **Starter** — ₹5,999/month (or ₹59,999 billed yearly — save 17%). For growing customer-facing teams. Includes: 2 team members; Unlimited WhatsApp numbers; Unlimited contacts and messages; Inbox, templates, contacts, campaigns and follow-ups. - **Professional** — ₹12,000/month (or ₹1,29,999 billed yearly — save 10%). For businesses scaling sales and automation. Includes: 10 team members; Unlimited WhatsApp numbers; Unlimited contacts and messages; Everything in Starter, plus bots, automation and the developer API. - **Enterprise** — Custom (Pricing, capacity and onboarding tailored to you). For high-volume operations and agencies. Includes: Unlimited team members; Everything in Professional; Priority support with an SLA; Help running several brands or numbers. Plan prices cover the portal. WhatsApp conversation charges are billed to you by Meta, at Meta’s rates. ### Odnic Clinic CRM CRM for hair transplant clinics — https://clinics.odnic.com/ Leads, calls, consultations, billing and 12-month aftercare in one system, built for hair restoration clinics in India — on a private installation for each clinic. Book a demo: https://clinics.odnic.com/#contact #### One system from first call to final photo - **Leads**: Capture, de-duplicate and assign every enquiry, in list and board views. - **Follow-ups**: Today, overdue and upcoming lists, with reply-time targets and manager alerts. - **Calling app**: An Android app logs every call to the right lead and uploads the recording. - **Email and chats**: Emails from your own mail server, with staff WhatsApp chats shown on the lead. - **Appointments**: Day, week and month diary. Confirm, check in and spot no-shows at a glance. - **Consultations**: Norwood grade, graft estimate, technique and a treatment plan the patient accepts. - **Billing and GST**: Quotations, payments, instalments, invoices and refunds, with GST built in. - **Aftercare**: Nine check-ins over twelve months, planned on the day of the procedure. #### Built around the hair transplant journey Stages move on their own when a call, booking or payment happens. Nobody has to update them by hand. Stages: Enquiry → Contacted → Consultation → Treatment plan → Procedure → Payment → Aftercare. Aftercare check-ins: Day 1, Day 3, Day 7, Day 10, Month 1, Month 3, Month 6, Month 9, Month 12. #### Reply first. Win the consultation. The first clinic to call back usually gets the visit. Clinic CRM makes sure that is you. - New leads go to the counselor with the fewest open leads - Duplicates are flagged while the number is typed - Separate reply-time targets for hot leads - Missed follow-ups pass to a manager automatically #### Know who to call first Every lead gets a score from 0 to 100, worked out from clear rules your team can read. - Hot from 70, warm from 40 — with the reasons shown - Six risk alerts, from “going cold” to “comparing clinics” - Rules can book follow-ups, alert a manager or send a template - Every rule must pass a test run before it goes live #### Every call logged. No typing needed. Staff call from their own Android phone, and the CRM keeps the record. - Press Call in the CRM and the phone dials on its own SIM - Incoming, outgoing and missed calls attach to the right lead - After each call, the app asks how it went - Recordings upload for review, and every listen is logged #### Lead sources - Ads: Meta Lead Ads, Google Ads lead forms, LinkedIn Lead Gen Forms - Marketplaces: IndiaMART, JustDial, TradeIndia, Sulekha, Practo - Website: Website form, WordPress forms, Unbounce, Typeform, Google Forms - Automation: Zapier, Make, Pabbly Connect, Custom webhook #### Data security - Your own installation, never shared with another clinic - Each person sees only what their role and branch allow - Two-step sign-in for every user - Refunds and large discounts need a second person - Photos, documents and recordings stay private, with access logged - Database backed up and checked every night #### Pricing Cost depends on the number of users, branches and storage. Book a demo and we’ll send you a quote. ## Portfolio 16 live demos (10 websites and 6 app prototypes) for 7 brands. Each is a working build you can click through, not a static mockup. ### Divya Jyotish — Astrology & consultations A consultation platform that connects people with verified Vedic astrologers by chat or call. We built the website and two complete directions for the mobile app. - Built: Website, Mobile app, 2 app directions - Features: Chat & call consultations; Verified astrologer profiles & ratings; Horoscope and service pages; Language switcher on web and app - Live demos: [Website](https://demo.odnic.com/astro/website/), [App — version 1](https://demo.odnic.com/astro/app/v1.html), [App — version 2](https://demo.odnic.com/astro/app/v2.html) ### Kesar & Khoya — Bakery & mithai A three-generation Mumbai mithai and bakery studio whose trays sell out by noon. The website tells the story and takes pickup bookings; the iOS app lets regulars reserve a collection slot and pay by UPI before stock runs out. - Built: Website, iOS app - Features: Pickup-slot booking with UPI; Live cart, GST bill & checkout; Festive hamper pre-orders; Classes & wholesale enquiries - Live demos: [Website](https://demo.odnic.com/bakery/website/), [iOS app](https://demo.odnic.com/bakery/app/) ### Frostt — Cakes & celebrations delivery Same-day cakes, snacks and party decor, delivered across 12 cities. Customers design a cake from a photo, add snacks and a decorator, and pay for everything in a single order. - Built: Website, iOS app - Features: Custom & photo-cake builder; Same-day and midnight delivery slots; Snacks and decor in the same cart; Offer codes & order tracking - Live demos: [Website](https://demo.odnic.com/cake-bakery/website/), [iOS app](https://demo.odnic.com/cake-bakery/app/) ### Pathology lab — Healthcare & diagnostics A conversion-focused website for a diagnostics network: search a test or health package, book a free home sample collection, and get doctor-verified reports within 24 hours. - Built: Website - Features: Test & package search; Home sample-collection booking; Package pricing with offer codes; Call-to-book on every screen - Live demos: [Website](https://demo.odnic.com/pathlab/) ### Élora — Salon & spa A premium salon and spa that also comes to your home. Two website directions, one refined and editorial and one bold and studio-led, plus an app prototype that walks through the full booking journey. - Built: 2 website directions, App prototype - Features: Salon visit or at-home booking; 27 services, packages & membership; Stylist and time-slot selection; iPhone and Android versions - Live demos: [Website — version 1](https://demo.odnic.com/saloon/website/v1.html), [Website — version 2](https://demo.odnic.com/saloon/website/v2.html), [App prototype](https://demo.odnic.com/saloon/app/) ### HomeSeva — Home services A home-services booking app for cleaning, salon at home, plumbing and appliance repair, with background-verified professionals, upfront prices and a 30-day service guarantee. - Built: App prototype - Features: OTP login & saved addresses; Service catalogue with upfront pricing; Service details, cart & booking; Rebooking and referral codes - Live demos: [App prototype](https://demo.odnic.com/service-booking/) ### Meridian — Bus, tours & yatra booking Bus tickets, holiday packages and pilgrimage yatras in one booking site. We built four complete directions, from a familiar marketplace to premium coach travel, so the choice was made on real pages instead of mood boards. - Built: 4 website directions - Features: Route search with live seat map; Holiday & yatra packages; Tickets and trip updates on WhatsApp; Same-day UPI refunds & live tracking - Live demos: [Website — version 1](https://demo.odnic.com/trips/v1.html), [Website — version 2](https://demo.odnic.com/trips/v2.html), [Website — version 3](https://demo.odnic.com/trips/v3.html), [Website — version 4](https://demo.odnic.com/trips/v4.html) ## Frequently asked questions ### How much does a project cost? Every project is quoted individually after a short discovery call, so the price reflects exactly what you need — never a generic, one-size-fits-all rate. You'll always know the full cost upfront before any work begins. ### How long does a project take? Timelines vary depending on scope and complexity. After our discovery call, we'll share a clear project plan with milestones so you always know what's happening and when. ### Do you work with businesses outside your local area? Yes — we work with clients remotely across regions, and even internationally. Audits, planning, building and training all happen smoothly over calls and messaging, with in-person visits available where needed. ### Will my team be able to use the software without training? We design for non-technical teams and include hands-on training, video guides, and ongoing support with every build. ### Can you work with the tools I already use? Almost always. We integrate with the platforms and tools your business already relies on — you keep what works, we connect and automate around it. ### What happens after launch? Every project includes post-launch support. Most clients continue with an ongoing plan for updates, monitoring and optimization — flexible to cancel anytime.